Now treating families in Colorado, Hawaii, Indiana, Iowa, Louisiana, New Jersey, New York, North Carolina, North Dakota, Tennessee, and Texas!
Should you have any questions regarding a bill, please contact us at: (682) 267-0457.
Business hours are from Monday–Friday: 8:30 AM – 5 PM*
*We may be unavailable from Noon – 1 PM when our team normally takes their lunch break.
Effective Dates: March 1, 2020–July 28, 2020
COVID-19 & Antibody Testing Fees for Insured Families
Below is the flowchart outlining the process of COVID-19 & antibody testing fees with insurance:
Effective Dates: May 1, 2020–June 30, 2020
Active COVID-19 (PCR & Rapid Antigen) & Antibody Testing Promotion
Below are the flowcharts outlining the process of active COVID-19 (PCR/Rapid Antigen) & antibody testing with insurance or out of pocket:
Effective Dates: March 13, 2020–April 30, 2020
Waived Copay Promotion
(In-Texas Patients Only)
Waived copays for virtual visits will meet the following terms and conditions:
- Only waived if it is COVID-19 related
- Patient must complete 100% of all practice’s paperwork including, but not limited to, accurate insurance information and financial information
- Patient must make the payment at the point of service and request a refund via email at firstname.lastname@example.org
- Patient’s claim must first be fully processed by the insurance company prior to copays being refunded
- Campaign ends altogether at the end of the month, April 30th, 2020
Below are the flowcharts from the waived copays promotion outlining the process of COVID-19 & antibody testing with or without insurance: