More Than Just Telemedicine

We go above and beyond for our patients. In many cases, we can resolve treatment virtually from the comfort of home. But what if you need additional care? We have testing sites to further your virtual care experience to give you the quality care you can’t find anywhere else.

We now offer a variety of on-site testing including:

We accept most major insurance plans!

including CHIP & Medicaid

Learn More About Insurance & Pricing

What We Treat Online

Frequently Asked Questions

How much is a self-pay appointment?

$75, we also accept most major insurance plans. We accept all major credit cards (Visa, MasterCard, American Express, and Discover). Learn more about self-pay options here.


Will my insurance cover the visit?

We accept most major insurance plans including Aetna, Cigna, Blue Cross Blue Shield, United Healthcare, and most Medicaid plans. Learn more about insurance here.


Is an appointment required?

No. You can access the service on-demand when we’re open, or you can schedule an appointment ahead of time.


Is the video call secure and private?

Yes, your privacy is very important to us.


Can I use the service if I’ve already visited one of your urgent care clinics?

Yes! If you live in Texas, you’re geographically eligible.


Can I use the service if I’ve never visited one of your urgent care clinics?

Yes! If you live in Texas, you’re geographically eligible.


Can I use the service if I do live within driving distance to one of your urgent care clinics?

Absolutely! You’re welcome to visit our physical clinic locations (only for patients that are 21 and younger) or visit with our on-demand providers from home through a virtual visit.


Can someone age 18-21 see a provider without a parent or guardian being present?

Yes!


Can someone over the age of 21 use the service?

Yes! We have expanded our virtual reach to include adults in order to help triage possible COVID-19 patients.


What information do I need to start the visit?

You’ll be asked for simple demographic information and a brief medical history before being ushered into our virtual waiting room.


When are telemedicine services available?

Mon – Sun: 8:00am–9:00pm
We’re open every day of the year, including holidays and weekends. Our after-hour care means you can get care you need even when your primary care physician is closed.


Can I get a prescription?

If the doctor determines that a prescription is necessary they have the ability to send it to your local pharmacy.


How do I schedule a visit?

Simply select an on-demand visit or schedule an appointment from your computer, iPhone/iPad, or Android device.


How do I start a visit now?

Simply select an on-demand visit or schedule an appointment from your computer, iPhone/iPad, or Android device. Once your information is entered, choose to either talk to a provider live right away (on-demand) during our open hours or schedule a future appointment.