Virtual Care for Families

Adults & Children, Speak to Our Providers Online within Minutes

Virtual Care For Families

Now treating families in Colorado, Hawaii, Indiana, Iowa, Louisiana, New Jersey, New York, North Carolina, North Dakota, Tennessee, and Texas!

Connect to a Doctor Within Minutes from the Comfort of Your Own Home

Video visits are easily accessible from your laptop or desktop computer, iPhone, Android phone or tablet.

Telemedicine is available 8am–9pm every day!

The Benefits of Telemedicine

Never Leave Your Home

We bring the doctor to you, no matter where you live in Texas. Simply, select an on-demand visit or schedule an appointment.

Get a Prescription

Connect to a family provider who can diagnose, treat, and if needed, send your prescription to a local pharmacy.

Urgent Care Specialized

All our providers are specialized in urgent care, we have experience treating many medical cases from basic to minor emergency.

Open 365 Days a Year

We’re open 7 days/week, including after-hours (8am–9pm Monday-Sunday). We’re open all holidays and weekends.

For All Family Members

Our doctors provide expert medical care for your family members, regardless of age.


We accept most insurance plans as well as offer a discounted self-pay rate of $75.

Pricing With Insurance

We believe in providing quality family care at an affordable rate to anyone who uses our service, so Virtual Care for Families is now available to anyone in the state of Texas, with or without insurance.

We accept most insurance plans, including Aetna, Cigna, Blue Cross Blue Shield, United Healthcare, and more! (see all insurance accepted). We also accept most Medicaid plans. As you enter the visit, simply upload a photo of your insurance card, and we’ll take care of the rest.

If you select insurance, your responsibility will vary depending on your plan.

Pricing Without Insurance

If you would prefer to pay for your virtual visit without insurance, we also offer a discounted self-pay option which is a flat rate fee of $75. We provide a safe and secure payment process to allow you to quickly pay for your visit directly from your device, whether that be a computer, smart phone, or tablet.

We have a simple and transparent billing process, so our self-pay rate will never exceed $75.

What is Virtual Care for Families?

On-Call Doctor You Chat with by Video

How Does it Work?

Simply, step into our virtual waiting room for an on-demand visit, or schedule an appointment for a time that works for you. You can visit with our team via iPhone/iPad, or Android device. There are no downloads or registrations needed.

  1. Patients are able to speak with one of our Texas-based providers over live video.
  2. Our providers will discuss the symptoms with you. They can diagnose the issue and provide you with the next steps.
  3. Depending on the diagnosis, a doctor may be able to write a prescription for needed medication and have it sent directly to your local pharmacy.
  4. As an added benefit, a visit summary is sent directly to your primary care physician afterwards.


Why Choose Us?

Why choose Virtual Care for Families for online telemedicine?

  • Virtual Care for Families is a virtual service powered by Urgent Care for Kids, the largest virtual urgent care chain in Texas.
  • No matter where you live in Texas, you can access our specialized telemedicine service.
  • Unlike many other telemedicine providers, all of our providers are Texas-based.
  • Visit summaries are sent directly to your primary care physician.

What We Treat Online

Common Illnesses

Receive immediate care for ailments such as minor colds, the flu, sore throat, cough, ear concerns, headaches, sinus or allergy issues, yeast infections, nosebleeds, or pink eye

Skin Irritations and Allergies

Are you concerned about acne, minor infections, lice, pinworms, rashes, eczema, scabies, styes, fungal skin infections or warts? Our telemedicine providers are available to evaluate you online

GI Concerns

We offer care for constipation, diarrhea, heartburn, nausea, period pain and other GI issues


Do you have questions about you, your infant, or general questions for one of our providers? That’s what we’re here for. Connect to one of our Texas-based providers online immediately

Immediate Needs

If you’re traveling or have an immediate need for a temporary medication refill of non-narcotic medications, connect to one of our providers virtually for evaluation

Minor Injuries

Quickly connect to one of our online family providers to evaluate cuts, burns, bites, and other minor injuries

Virtual Care for Families Offers Convenient Care Every Day of the Year

Speak to an online doctor about your health without leaving home every day of the year, including holidays.

We believe in providing innovative care with an experienced, Texas-based family provider. Our licensed providers are available to connect through live video and have prescriptions sent directly to the pharmacy of your choice. It’s all about quality care when it matters most, in the comfort of your home.

Our licensed providers can treat many common illnesses through a video visit on your computer, iPhone/iPad, or Android device.


Answers To Your Questions

How much is a self-pay appointment?

$75, we also accept most major insurance plans. We accept all major credit cards (Visa, MasterCard, American Express, and Discover).

Will my insurance cover the visit?

We accept most major insurance plans including Aetna, Cigna, Blue Cross Blue Shield, United Healthcare, and most Medicaid plans.

Is an appointment required?

No. You can access the service on-demand when we’re open, or you can schedule an appointment ahead of time.

Is the video call secure and private?

Yes, your privacy is very important to us.

Can I use the service if I’ve already visited one of your urgent care clinics?

Yes! If you live in Texas, you’re geographically eligible.

Can I use the service if I’ve never visited one of your urgent care clinics?

Yes! If you live in Texas, you’re geographically eligible.

Can I use the service if I do live within driving distance to one of your urgent care clinics?

Absolutely. You’re welcome to visit our physical clinic locations or visit with our on-demand providers from home through a virtual visit.

Can someone age 18-21 see a provider without a parent or guardian being present?


Can someone over the age of 21 use the service?

Yes! We have expanded our virtual reach to include adults in order to help triage possible COVID-19 patients.

What information do I need to start the visit?

You’ll be asked for simple demographic information and a brief medical history before being ushered into our virtual waiting room.

When are telemedicine services available?

Mon – Sun: 8:00am–9:00pm
We’re open every day of the year, including holidays and weekends. Our after-hour care means you can get care you need even when your primary care physician is closed.

Can I get a prescription?

If the doctor determines that a prescription is necessary they have the ability to send it to your local pharmacy.

How do I schedule a visit?

Simply select an on-demand visit or schedule an appointment from your computer, iPhone/iPad, or Android device.

How do I start a visit now?

Simply select an on-demand visit or schedule an appointment from your computer, iPhone/iPad, or Android device. Once your information is entered, choose to either talk to a provider live right away (on-demand) during our open hours or schedule a future appointment.