VCFF SchoolMed Program
Frequently Asked Questions
Is there a cost to use this service?
The visit will be automatically billed to the patient’s insurance company with no action needed by the patient.
TRICARE Prime members typically pay $0 for use of this service and other TRICARE members pay an affordable fee per visit. Virtual Care for Families is a TRICARE authorized provider and in-network with all TRICARE plans.
All Texas children’s Medicaid plans are accepted and most visits for children with Medicaid will cost $0.
VCFF is in-network with most major plans (BCBS, UHC, Cigna, Aetna, Humana, etc) and a telemedicine visit typically costs the same as a normal trip to your doctor’s office.
Virtual Care for Families will offer charity for students who are without insurance and who are enrolled in the Free and Reduced Meal Program. All other students without health insurance will be offered a cash pay discount rate of $50 per visit.
Will this service be paid for by the school district?
No! Virtual Care for Families is offering this service at no cost to the district. All services, training, and supplies are provided to the schools by Virtual Care for Families for $0. Our team is happy to be of service to your community! We allow districts to avoid the timely RFP/RFQ process and quickly deliver health service solutions to your families.
Will this program increase the district attendance rate?
Yes! Our data has shown that 32% of students return to class after an in-school telemedicine visit driving ADA. Also, 100% of students seen by telemedicine in a school nurse’s office who are sent home count as PRESENT at school the day of the visit. Currently, those same sick students who are sent home from the nurses office prior to 10:00am are counted as ABSENT that day. This greatly improves ADA.
Is there a COVID-19 return to school plan?
Yes! We have developed a COVID return to school standard operating procedure and guidelines that were reviewed and blessed by the Texas School Safety Center. We are your army of physicians paving the way for safely reopening your schools.
What about uninsured families?
Virtual Care for Families makes sure no child is left behind. We deliver the same quality care to EVERY child in your district, even those without insurance (children must qualify and apply for the program). Students uninsured and enrolled in the Free/Reduced Meal Program are eligible for care at no cost. For a virtual visit outside of school for uninsured families, we offer a discounted rate of $50.
What about training and implementation of the program?
We have constructed user-friendly online training for nurses: the process takes ~30 minutes. Our customized implementation schedule ranges from 30 days to 6 months.
Is this service available in the evenings or on weekends?
Yes! Virtual Care for Families is open every day (including weekends and holidays) from 8am–9pm. Students/faculty members can receive care through their smartphone or computer within minutes from wherever they are. To request an on-demand visit, click on the “Start a virtual visit now!” option at www.virtualcarefamilies.com.